Terms and Conditions

Welcome to Gordon Autoparts Nationwide, your trusted source for OEM GM Parts, Genuine GM Accessories, and replacement automotive components for Chevrolet, GMC, Cadillac, and Buick vehicles. By accessing, browsing, or purchasing from this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website or placing an order.

1. General Information

This website specializes in the sale of OEM GM Parts, Genuine GM Accessories, replacement automotive components, and related products for Chevrolet, GMC, Cadillac, and Buick vehicles.

Throughout these Terms and Conditions, references to “we,” “our,” “us,” and “Gordon Autoparts Nationwide” refer to the website owner and operator. References to “you” and “customer” refer to the user, purchaser, or visitor of this website.

2. OEM GM Parts and Product Information

We strive to provide accurate product descriptions, OEM GM part numbers, compatibility information, pricing, availability, images, and technical details. However:

• Product images may vary from actual items.

• Some parts may be superseded or replaced by updated GM part numbers.

• Availability and pricing are subject to change without notice.

• Certain parts may require VIN verification for proper fitment.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

3. VIN Verification and Fitment Responsibility

Customers are strongly encouraged to provide their Vehicle Identification Number (VIN) at checkout.

Providing your VIN allows our GM Parts Specialists to:

• Verify OEM GM part fitment

• Confirm compatibility with your vehicle

• Identify superseded or updated GM part numbers

• Assist with backordered GM parts

• Reduce returns caused by incorrect orders

If a customer declines to provide a VIN, the customer assumes responsibility for verifying fitment before purchase.

We are not responsible for incorrect parts ordered without VIN verification.

4. Orders and Payment

All orders are subject to acceptance and availability.

We reserve the right to:

• Cancel or refuse any order

• Limit quantities purchased

• Request additional verification before processing

• Refuse suspicious or fraudulent transactions

Accepted payment methods may include major credit cards, debit cards, digital payment platforms, financing services, and other approved payment providers.

Orders are not considered final until payment authorization is completed.

5. Backordered and Special-Order GM Parts

Some OEM GM parts may become temporarily unavailable or backordered by General Motors.

In certain situations, we may:

• Offer updated or superseded GM part numbers

• Upgrade eligible backordered parts when available through GM

• Recommend alternative OEM-compatible solutions

• Delay shipment until inventory becomes available

Estimated availability dates are not guaranteed.

Special-order, non-returnable, electrical, and VIN-matched parts may not be canceled once ordered from General Motors.

6. Shipping Policy

We ship automotive parts throughout the United States and select international destinations.

Shipping times are estimates only and may vary due to:

• GM warehouse processing delays

• Carrier delays

• Weather conditions

• Inventory availability

• Oversized or hazardous materials restrictions

We are not responsible for delays caused by shipping carriers or manufacturers.

Customers are responsible for providing accurate shipping information.

Additional shipping charges may apply for oversized, freight, international, or expedited shipments.

7. Returns and Refunds

Returns are subject to our Return Policy.

The following items may be non-returnable:

• Electrical components

• Installed or used parts

• Special-order GM parts

• VIN-programmed components

• Opened sealed products

• Clearance or discontinued items

Returned items must:

• Be in original packaging

• Be unused and uninstalled

• Include all original materials

• Meet return authorization requirements

Because many OEM GM parts are special-order items sourced directly from manufacturer distribution networks, approved returns may be subject to a 35% restocking fee. This fee helps cover manufacturer return charges, inventory processing, inspection, packaging, and shipping costs associated with automotive parts handling.

To help customers avoid unnecessary return costs, we strongly encourage submitting your VIN# during checkout so our GM Parts Specialists can verify exact fitment before your order ships.

Shipping charges are generally non-refundable unless the error was caused by our company.

8. Warranty Disclaimer

OEM GM parts may carry manufacturer warranties provided by General Motors.

Except where prohibited by law, we disclaim all other warranties, express or implied, including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

Warranty claims may require inspection, documentation, or manufacturer approval.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

• Indirect damages

• Consequential damages

• Loss of vehicle use

• Lost profits

• Labor charges

• Installation costs

• Towing expenses

• Mechanical failures caused by improper installation

Our maximum liability shall not exceed the purchase price paid for the product.

10. Installation Responsibility

Customers are responsible for ensuring the proper installation of all automotive parts.

Professional installation by a certified automotive technician is strongly recommended.

We are not responsible for damages resulting from:

• Improper installation

• Misuse

• Vehicle modifications

• Racing or off-road applications

• Failure to follow the manufacturer's instructions

11. Pricing Errors and Availability

We reserve the right to cancel orders resulting from pricing, inventory, or typographical errors.

If a product is listed at an incorrect price or becomes unavailable after purchase, we may:

• Cancel the order

• Refund the purchase amount

• Offer substitute products

• Contact the customer regarding alternative options

12. Intellectual Property

All content on this website, including logos, product descriptions, graphics, images, text, and website design, is protected by intellectual property laws.

General Motors, Chevrolet, GMC, Cadillac, Buick, and related logos are trademarks of General Motors LLC.

Unauthorized reproduction or use of website content is prohibited.

13. Privacy Policy

Our Privacy Policy governs Customer information submitted through this website.

By using this website, you consent to the collection and use of information necessary for order processing, customer service, fraud prevention, and shipping fulfillment.

14. Prohibited Use

You agree not to:

• Use this website for unlawful purposes

• Attempt unauthorized access to systems or accounts

• Submit false information

• Interfere with website security or operations

• Resell products in violation of manufacturer policies

We reserve the right to terminate access for violations of these Terms and Conditions.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the applicable state and federal jurisdictions in which the business operates.

Any disputes arising from the use of this website or product purchases shall be resolved in the appropriate courts of that jurisdiction.

16. Changes to Terms and Conditions

We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice.

Changes become effective immediately upon posting to this website.

Continued use of the website constitutes acceptance of updated terms.

17. Contact Information

For questions regarding these Terms and Conditions, OEM GM parts, order status, VIN verification, shipping, returns, or fitment assistance, don't hesitate to get in touch with our customer support team through the contact information provided on our website.

Disclaimer: These Terms and Conditions are provided as a general ecommerce template and should be reviewed by a qualified attorney to ensure compliance with applicable laws, regulations, dealer agreements, and General Motors policies.